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About Us

Zoro Tools has a simple mission—
We help small business stay competitive!

We do this by offering more than 400,000 great products at super low prices. Small businesses have historically been at a disadvantage to larger companies who can buy stuff at lower prices because of their size. We want to change that!

Zoro Tools has most of the products that the “big guys” have and we offer every single one of them at an everyday low price. There are no complex discount structures to understand and no hidden costs. Every customer pays the same low price for an item—whether you want to buy one or one thousand!

We have headquarters in Buffalo Grove, IL, though we are petitioning the town to rename itself Fox Grove. (We’re coming for you, Buffaloes.) And we ship orders out of six warehouses strategically located across the country. More specifically, they are in California (one in sunny SoCal and one in breezy NorCal), Illinois (the Land of Lincoln), South Carolina (the Land of Mustard BBQ sauce), Texas (the warehouse there is bigger), and Wisconsin (the Land of the Fonzie Statue).

Like you, we believe that the key to success is to always put our customers first.

 meet the staff

Contact Us

We live for the moments that we can make
you happy—that’s the truth!

Most of our business occurs through the internet. However, we know that there are times when you need to communicate with a person. Our customer service staff is here to help you. You can contact us in the way that works best for you.

Our customer service hours are Monday thru Friday from 7AM to 7PM (CST).

Si necesita ayuda en español, por favor, comuníquese con nosotros por teléfono. Gracias.

Phone

855.BUY.ZORO (855.289.9676)

Fax

855.FAX.ZORO (855.329.9676)

Email

askZoro@zorotools.com

Using Our Site

Zoro Tools has designed a unique and intuitive product search feature.

All you need to do is select the product attribute values you are looking for within your search results (size, color, material, etc.) by clicking on the value you want, and the products that meet the criteria you have chosen are immediately shown in a table right below where you made your selections.

The more specific you are in your attribute selections—the narrower the search results will become in your very own “custom made” product table!

If you prefer to search using manufacturer model #, a competitor’s part number or a Zoro Tools part number, just enter that number into the “search bar” at the top of the page, you will immediately be taken to a page that contains the item.

Open Account Billing

Open Account Billing

 learn how to apply

{business customers only}

Catalog Request

Top Products Guide

Right now, Zoro Tools’ FULL CATALOG is our website. So, you have full access to it all the time.

To request our Top Products Guide, please click below and fill out the form. Catalog requests may take up to 3 weeks to fulfill so we have also included a pdf version of the catalog to download.

In addition, you will automatically be placed on the mailing list once you buy from Zoro Tools.

 request a product guide

Questions/Feedback

If you have any questions or if there’s anything we can improve upon, please let us know…

 ask zoro

Resource Den

Resource Den

Need some help? We are here for you! We have awesome supplemental resources to help you be prepared, find the right items, and get the job done.

Click to see Seasonal Products Seasonal Products

Click to see Videos Videos

Click to see Emergency Preparedness Emergency Preparedness

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else. --Sam Walton
Payment & Shipping
Payment Options

Zoro Tools accepts cash, company checks, Visa, MasterCard, Discover, American Express and PayPal.

Open Account Billing

For customers with established Zoro Tools credit, payment terms are net thirty (30) days from the date of shipment or pick-up. All credit extended by Zoro Tools to customer, and the limits of such credit, is at Zoro Tools’ sole discretion, and may be reduced or revoked by Zoro Tools at any time, for any reason. Zoro Tools reserves the right to charge a convenience fee for late payments. Zoro Tools further reserves the right to charge customer a late payment fee at the rate of one and one-half percent (1-1/2%) of the amount due for each month or portion thereof that the amount due remains unpaid, or such lesser amount as may be permitted under applicable law. Anticipation and cash discounts are not allowed. All payments must be made in U.S. dollars. Zoro Tools shall have the right of set-off and deduction for any sums owed by customer to Zoro Tools.

If customer fails to make payment within thirty (30) days of shipment or pick-up, or fails to comply with Zoro Tools’ credit terms, or fails to supply adequate assurance of full performance to Zoro Tools within a reasonable time after requested by Zoro Tools (such time as specified in Zoro Tools’ request), Zoro Tools may defer shipments until such payment or compliance is made, require cash in advance for any further shipments, demand immediate payment of all amounts then owed, elect to pursue collection action (including without limitation, attorneys’ fees and any and all other associated costs of collection), and/or may, at its option, cancel all or any part of an unshipped order.

Customer agrees to assume responsibility for, and customer hereby unconditionally guarantees payment of, as provided herein, all purchases made by customer, its subsidiaries and affiliates. Each of customer’s subsidiaries and affiliates purchasing from Zoro Tools will be jointly and severally liable for purchases with customer, and customer is also acting as agent for such subsidiaries and affiliates.

Security Interest

Customer hereby grants to Zoro Tools a first priority purchase money security interest and/or chattel mortgage in the products and any accounts receivable or cash from resale thereof until full payment is made to Zoro Tools. Customer agrees to file, and it permits and authorizes Zoro Tools to file, any financing statements or other appropriate documents with its governmental authorities to perfect the validity, priority, and enforceability of Zoro Tools’ lien or security interest.

Credit Balance

Customer agrees that any credit balance(s) issued by Zoro Tools will be applied to customer’s account within one (1) year of its issuance.
IF CUSTOMER HAS NOT APPLIED FOR OR REQUESTED THE CREDIT WITHIN ONE (1) YEAR, ANY REMAINING CREDIT BALANCE(S) WILL BE SUBJECT TO CANCELLATION, AND ZORO TOOLS SHALL HAVE NO FURTHER LIABILITY.

Shipping

A $5 shipping and handling fee is charged on orders totaling less than $50 before tax and shipped to one address within the continental United States. No shipping and handling is charged to customers for standard ground delivery on orders of $50 or more before tax.

Shipping Policy Exceptions: Not all products qualify for the above Shipping Policy. Additionally, standard shipping rates will apply for all orders to Alaska and Hawaii. Any charges incurred for hazardous materials or other special handling by the carrier must be paid by the customer. Fuel surcharges may be applied.

Zoro Tools only accepts orders for shipments within the continental US, Alaska and Hawaii. Orders to international destinations will not be processed. Zoro Tools does not ship to PO Box addresses. For shipments within Canada, please shop at zorocanada.com.

UPS is our primary parcel carrier and we use a variety of carriers for LTL shipments.

Expedited Shipping Rules: To qualify for expedited shipping Zoro Tools must receive your order before 3:00PM CST Monday–Friday;
all orders must weigh less than 150 lbs, and not contain any hazardous materials. Expedited orders only ship on business days; any orders placed on Satudays/Sundays/Holidays will be processed on the next business day. If you have any questions please call our customer service department at 855‑BUY-ZORO (855-289-9676).